Privacy Policy for Chady Property Management
1. Introduction
Welcome to Chady Property Management. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: Name, email address, phone number, postal address, payment information, and identification documents.
- Property Information: Details about the rental properties you own or rent through us.
- Usage Information: Information about your interactions with our website, apps, and services.
- Technical Information: IP addresses, browser type, operating system, and other technical data collected through cookies and similar technologies.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide and Manage Our Services: Including booking, payment processing, customer support, and communication.
- Identification Verification: To verify your identity and prevent fraud. This may include using third-party services to authenticate the documents you provide.
- Improving Our Services: Analyzing usage patterns to enhance user experience and develop new features.
- Marketing and Communication: Sending promotional materials and updates about our services, which you can opt out of at any time.
- Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
4. Identification Verification
As part of our commitment to ensuring the safety and security of our clients and their properties, we implement robust identification verification methods. These may include:
- Document Verification: Requiring government-issued identification documents such as passports or driver’s licenses.
- Third-Party Verification Services: Partnering with trusted third-party services to validate the authenticity of identification documents.
- Face Verification: Using facial recognition technology to match the photo on your identification document with a live photo or video.
5. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third parties who assist us in providing our services, such as payment processors, customer support, and IT services.
- Business Partners: Companies we partner with to offer additional services or benefits.
- Legal Requirements: Authorities or legal entities when required by law or necessary to protect our rights or comply with legal proceedings.
6. Data Security
We implement a variety of security measures to protect your personal information, including:
- Encryption: Using SSL encryption for data transmission.
- Access Controls: Limiting access to personal information to authorized personnel only.
- Regular Audits: Conducting regular security audits and assessments.
7. Your Rights
You have the right to:
- Access and Update Your Information: Request access to or correction of your personal information.
- Opt Out: Unsubscribe from marketing communications at any time.
- Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Deletion: Request the deletion of your personal data, subject to legal obligations and legitimate business interests.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Chady Property Management
1200 Clinton Street, Suite 212
Nashville, TN 37203, USA
info@chadypm.com
615-913-5907
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
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This Privacy Policy ensures that Chady Property Management maintains transparency and trust with its clients by clearly outlining how personal information is collected, used, and protected. It emphasizes the importance of data security and the measures taken to verify identities, which helps in fostering a secure environment for all parties involved in short-term rentals.